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| Criterion |  Facilitation Timeline |  UX Research User Interviews |  Facilitation Decision Jam |  UX Research Empathy Mapping |
|---|---|---|---|---|
Purposedifferent | When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitysame | Low | Low | Low | Low |
Timedifferent | 30-90 min | 30–60 min per interview | 60-90 min | 30–60 min |
Participantsdifferent | 2-12 | 1 participant per interview | 4-10 | 4-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Timeline, Milestones, Insight Notes | Interview Notes, Themes, Insight Summary | Problem Cluster, Prioritized Challenge, Experiment | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | TimelineFacilitationSequence | QualitativeResearchCustomerDiscovery | FacilitationDecisionProblem solvingWorkshop | SynthesisQualitativeWorkshop |