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| Criterion |  Facilitation Timeline |  UX Design Service Blueprinting |  Facilitation Nominal Group Technique |  Facilitation 1-2-4-All |
|---|---|---|---|---|
Purposedifferent | When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When loud voices could dominate a round, Nominal Group Technique protects individual thinking time from group effects. It collects ideas separately first and only then enables shared weighting. | When many people in a group too rarely get to speak, 1-2-4-All distributes thinking time more fairly. The format builds participation step by step and makes quiet or still-unformed thoughts usable faster. |
Complexitydifferent | Low | High | Medium | Low |
Timedifferent | 30-90 min | 0.5-2 Tage | 60-120 min | 10-20 min |
Participantsdifferent | 2-12 | 6-12 | 5-12 | 4-100+ |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Timeline, Milestones, Insight Notes | Service Blueprint, Fail Points, Ownership Map | Ranked Ideas, Clarified Options, Group Priority | Idea List, Shared Insights, Emergent Themes |
Tagsno overlap | TimelineFacilitationSequence | Service designOperationsJourneyBlueprint | FacilitationPrioritizationVotingInclusion | FacilitationInclusionIdeation |