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| Criterion |  Facilitation Timeline |  Product Discovery Kano Model |  UX Design Service Blueprinting |  Operations ABC Analysis |
|---|---|---|---|---|
Purposedifferent | When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. |
Complexitydifferent | Low | Medium | High | Low |
Timedifferent | 30-90 min | 1-2 Tage | 0.5-2 Tage | 30-60 min |
Participantsdifferent | 2-12 | 10-50 | 6-12 | 1-5 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Async |
Outputdifferent | Timeline, Milestones, Insight Notes | Kano Matrix, Feature Classes, Priority Themes | Service Blueprint, Fail Points, Ownership Map | ABC Classification, Focus Rules, Control List |
Tagsno overlap | TimelineFacilitationSequence | SatisfactionPrioritizationCustomer | Service designOperationsJourneyBlueprint | PrioritizationOperationsPortfolio |