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| Criterion | ![]() Facilitation Timeline | ![]() Product Discovery Jobs to Be Done | ![]() Facilitation Decision Jam | ![]() Operations Kepner-Tregoe |
|---|---|---|---|---|
Purposedifferent | When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time. | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. |
Complexitydifferent | Low | Medium | Low | High |
Timedifferent | 30-90 min | 1-3 Wochen | 60-90 min | 2-8 h |
Participantsdifferent | 2-12 | 5-12 Interviews | 4-10 | 2-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Timeline, Milestones, Insight Notes | Job Stories, Outcome Statements, Opportunity List | Problem Cluster, Prioritized Challenge, Experiment | Problem Analysis, Decision Analysis, Risk Plan |
Tagsno overlap | TimelineFacilitationSequence | CustomerOutcomesNeeds | FacilitationDecisionProblem solvingWorkshop | Problem solvingRoot causeDecisionOperations |



