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Criterion
Paper timeline with three dates, parallel lanes for work, signals and decisions, and labeled links.
Facilitation
Timeline
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-90 min30-120 min1-3 h1-3 h
Participantsdifferent
2-122-63-102-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Timeline, Milestones, Insight NotesObservation Notes, Improvement IdeasProcess Map, Handoff List, Improvement BacklogStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
TimelineFacilitationSequence
LeanObservationProcessOperations
ProcessOperationsImprovement
LeanProcessQuality
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