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| Criterion | ![]() Facilitation Timeline | ![]() UX Design Customer Journey Canvas | ![]() Facilitation Consensus Workshop | ![]() Architecture Architecture Inception Canvas |
|---|---|---|---|---|
Purposedifferent | When a project, incident, or change process is only remembered in fragments, Timeline brings the sequence back into a readable form. It makes turning points, precursors, and after-effects recognizable over the course of time. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 30-90 min | 1-3 h | 1-3 h | 1-2 h |
Participantsdifferent | 2-12 | 3-10 | 5-30 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Timeline, Milestones, Insight Notes | Customer Journey Canvas, Pain Points, Experience Opportunities | Consensus Clusters, Theme Titles, Priority Areas | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | TimelineFacilitationSequence | JourneyCustomerService designCanvas | FacilitationConsensusWorkshopAlignment | AlignmentArchitectureCanvas |



