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Criterion
Paper illustration for Time Blocking
Operations
Time Blocking
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration of a horizontal story map with an activity backbone, task cards below it and a cross-map release line.
Product Discovery
User Story Mapping
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
With a calendar that grows on request, the method makes available time explicit again. It combines appointments, focus work, and buffer into a more realistic day structure.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When user goals and delivery scope could drift apart, it orders the journey from goal to slice. It makes visible where an MVP can genuinely be cut.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
LowHighMediumMedium
Timedifferent
15-30 min Planung, laufend0.5-2 Tage2-4 h1-3 h
Participantsdifferent
16-124-103-10
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Blocked Calendar, Capacity View, Focus PlanService Blueprint, Fail Points, Ownership MapStory Map, Release Slices, Backlog CandidatesCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
PlanningTime managementFocus
Service designOperationsJourneyBlueprint
BacklogJourneyPlanningMVP
JourneyCustomerService designCanvas
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