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Criterion
Paper illustration for Time Blocking
Operations
Time Blocking
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of a horizontal story map with an activity backbone, task cards below it and a cross-map release line.
Product Discovery
User Story Mapping
Purposedifferent
With a calendar that grows on request, the method makes available time explicit again. It combines appointments, focus work, and buffer into a more realistic day structure.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When user goals and delivery scope could drift apart, it orders the journey from goal to slice. It makes visible where an MVP can genuinely be cut.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
15-30 min Planung, laufend2-4 h1-4 Wochen2-4 h
Participantsdifferent
14-103-10 Kunden4-10
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Blocked Calendar, Capacity View, Focus PlanJourney Map, Pain-point List, Opportunity BacklogConcierge Learnings, Service Blueprint, MVP RisksStory Map, Release Slices, Backlog Candidates
Tagsno overlap
PlanningTime managementFocus
JourneyServiceService design
MVPValidationServiceDiscovery
BacklogJourneyPlanningMVP
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