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Criterion
Paper illustration for Time Blocking
Operations
Time Blocking
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
With a calendar that grows on request, the method makes available time explicit again. It combines appointments, focus work, and buffer into a more realistic day structure.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
LowMediumMediumLow
Timedifferent
15-30 min Planung, laufend1-4 Wochen1-3 h10-20 min daily
Participantsdifferent
13-10 Kunden3-101
Formatdifferent
AsyncWorkshop + asyncWorkshopAsync
Outputdifferent
Blocked Calendar, Capacity View, Focus PlanConcierge Learnings, Service Blueprint, MVP RisksCustomer Journey Canvas, Pain Points, Experience OpportunitiesDaily Plan, Time Estimates, Review Notes
Tagsno overlap
PlanningTime managementFocus
MVPValidationServiceDiscovery
JourneyCustomerService designCanvas
PlanningTime managementProductivityOperations
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