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Criterion
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Purposedifferent
A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
10-30 min je ItemAs needed45-90 minHalber Tag
Participantsdifferent
1-84-152-55-20
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Three-Point Estimate, Risk Range, Assumption NotesIncident Log, Action Tracker, Stakeholder UpdatesA3 Report, Action Plan, Root Cause AnalysisSimulation Notes, Gaps List, Updated Runbooks
Tagsno overlap
EstimationUncertaintyForecasting
IncidentOperationsReliability
LeanProblem solvingCoachingOperations
ResilienceOperationsIncident
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