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Criterion
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
Half day90-180 min30-90 min45-90 min
Participantsdifferent
Team-Leads plus Architecture5-153-123-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Interaction Heat Map, Agreements per PairSpotify Model Map, Action ListPostmortem Doc, Action Items, TimelineExpectation Map, Alignment Notes, Agreements
Tagsno overlap
TeamAlignmentCollaborationOrganization
TeamOrganizationAlignmentDiagnosis
Site Reliability EngineeringIncidentLearningReliability
AlignmentStakeholdersTeam
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