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Criterion
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Team Charter.
Facilitation
Team Charter
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
Half dayAs needed2-4 h45-90 min
Participantsdifferent
Team-Leads plus Architecture4-153-123-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Interaction Heat Map, Agreements per PairIncident Log, Action Tracker, Stakeholder UpdatesTeam Charter, Working Norms, Role NotesExpectation Map, Alignment Notes, Agreements
Tagsno overlap
TeamAlignmentCollaborationOrganization
IncidentOperationsReliability
TeamAlignmentCollaboration
AlignmentStakeholdersTeam
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