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Criterion
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Team Charter.
Facilitation
Team Charter
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Purposedifferent
When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.
Complexitysame
MediumMediumMediumMedium
Timedifferent
Half dayAs needed2-4 hOngoing
Participantsdifferent
Team-Leads plus Architecture4-153-122-20
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Interaction Heat Map, Agreements per PairIncident Log, Action Tracker, Stakeholder UpdatesTeam Charter, Working Norms, Role NotesChat Transcript, Action Log, Automations
Tagsno overlap
TeamAlignmentCollaborationOrganization
IncidentOperationsReliability
TeamAlignmentCollaboration
CollaborationEngineeringIncident
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