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Criterion
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
Half dayAs neededOngoing45-90 min
Participantsdifferent
Team-Leads plus Architecture4-152-203-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Interaction Heat Map, Agreements per PairIncident Log, Action Tracker, Stakeholder UpdatesChat Transcript, Action Log, AutomationsExpectation Map, Alignment Notes, Agreements
Tagsno overlap
TeamAlignmentCollaborationOrganization
IncidentOperationsReliability
CollaborationEngineeringIncident
AlignmentStakeholdersTeam
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