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Criterion
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
Half day30-90 minOngoing45-90 min
Participantsdifferent
Team-Leads plus Architecture3-122-203-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Interaction Heat Map, Agreements per PairPostmortem Doc, Action Items, TimelineChat Transcript, Action Log, AutomationsExpectation Map, Alignment Notes, Agreements
Tagsno overlap
TeamAlignmentCollaborationOrganization
Site Reliability EngineeringIncidentLearningReliability
CollaborationEngineeringIncident
AlignmentStakeholdersTeam
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