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| Criterion |  Team Design Team Cognitive Load Assessment |  Operations Gemba Walk |  Team Design Spotify Model Mapping |  Operations Process Mapping |
|---|---|---|---|---|
Purposedifferent | When a team juggles too many domains, systems, or handoffs, it measures mental overload as an organizational problem. It clarifies responsibility, interaction, and load between teams. The result is captured as a cognitive-load profile and action list. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 60-90 min | 30-120 min | 90-180 min | 1-3 h |
Participantsdifferent | 3-12 | 2-6 | 5-15 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Cognitive Load Profile, Action List | Observation Notes, Improvement Ideas | Spotify Model Map, Action List | Process Map, Handoff List, Improvement Backlog |
Tagsno overlap | TeamComplexityImprovementDiagnosis | LeanObservationProcessOperations | TeamOrganizationAlignmentDiagnosis | ProcessOperationsImprovement |