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Criterion
Paper illustration for Team Charter.
Facilitation
Team Charter
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumLowLowMedium
Timedifferent
2-4 h45-90 min30-120 min1-2 h
Participantsdifferent
3-123-122-64-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Team Charter, Working Norms, Role NotesExpectation Map, Alignment Notes, AgreementsObservation Notes, Improvement IdeasAlignment Map, Open Issues, Decision Questions
Tagsno overlap
TeamAlignmentCollaboration
AlignmentStakeholdersTeam
LeanObservationProcessOperations
AlignmentStakeholdersStrategyFacilitation
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