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Criterion
Paper illustration for Team Charter.
Facilitation
Team Charter
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Purposedifferent
When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
2-4 h30-90 min2-6 hHalf day
Participantsdifferent
3-123-123-10Team-Leads plus Architecture
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Team Charter, Working Norms, Role NotesPostmortem Doc, Action Items, TimelineEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsInteraction Heat Map, Agreements per Pair
Tagsno overlap
TeamAlignmentCollaboration
Site Reliability EngineeringIncidentLearningReliability
CausalityIncidentRoot causeTimeline
TeamAlignmentCollaborationOrganization
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