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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration for Team Charter.
Facilitation
Team Charter
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
Half day initial, dann laufend2-4 h1-3 h60-120 min
Participantsdifferent
Ein Team plus Stakeholder3-123-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Team API DocumentTeam Charter, Working Norms, Role NotesCustomer Journey Canvas, Pain Points, Experience OpportunitiesCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
TeamAlignmentCommunicationService
TeamAlignmentCollaboration
JourneyCustomerService designCanvas
ArchitectureCommunicationStakeholdersCanvas
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