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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
Half day initial, dann laufend90-180 min2-4 hHalf day
Participantsdifferent
Ein Team plus Stakeholder5-154-10Team-Leads plus Architecture
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Team API DocumentSpotify Model Map, Action ListJourney Map, Pain-point List, Opportunity BacklogInteraction Heat Map, Agreements per Pair
Tagsno overlap
TeamAlignmentCommunicationService
TeamOrganizationAlignmentDiagnosis
JourneyServiceService design
TeamAlignmentCollaborationOrganization
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