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| Criterion |  Team Design Team API |  UX Design Service Blueprinting |  UX Design Customer Journey Canvas |  Architecture Architecture Communication Canvas |
|---|---|---|---|---|
Purposedifferent | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitydifferent | Low | High | Medium | Medium |
Timedifferent | Half day initial, dann laufend | 0.5-2 Tage | 1-3 h | 60-120 min |
Participantsdifferent | Ein Team plus Stakeholder | 6-12 | 3-10 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | Team API Document | Service Blueprint, Fail Points, Ownership Map | Customer Journey Canvas, Pain Points, Experience Opportunities | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | TeamAlignmentCommunicationService | Service designOperationsJourneyBlueprint | JourneyCustomerService designCanvas | ArchitectureCommunicationStakeholdersCanvas |