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| Criterion | ![]() Team Design Team API | ![]() Facilitation Power Interest Grid | ![]() UX Research Customer Journey Mapping | ![]() Delivery Communication Plan |
|---|---|---|---|---|
Purposedifferent | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. |
Complexitydifferent | Low | Low | Medium | Low |
Timedifferent | Half day initial, dann laufend | 30-60 min | 2-4 h | 45-90 min |
Participantsdifferent | Ein Team plus Stakeholder | 2-8 | 4-10 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | Team API Document | Power Interest Grid, Strategy per Stakeholder | Journey Map, Pain-point List, Opportunity Backlog | Communication Plan, Channel Matrix, Message Cadence |
Tagsno overlap | TeamAlignmentCommunicationService | StakeholdersFacilitationAlignmentPlanning | JourneyServiceService design | CommunicationStakeholdersDeliveryPlanning |



