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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration of the McKinsey 7S Framework with seven connected fields
Business Strategy
McKinsey 7S
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
Half day initial, dann laufend2-4 h1-3 h90-180 min
Participantsdifferent
Ein Team plus Stakeholder3-123-105-15
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Team API Document7S Assessment, Alignment Gaps, Change ActionsCustomer Journey Canvas, Pain Points, Experience OpportunitiesSpotify Model Map, Action List
Tagsno overlap
TeamAlignmentCommunicationService
OrganizationStrategyAlignmentChange
JourneyCustomerService designCanvas
TeamOrganizationAlignmentDiagnosis
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