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| Criterion |  Team Design Team API |  UX Research Customer Journey Mapping |  Agile ROAM Board |  Delivery RAID Log |
|---|---|---|---|---|
Purposedifferent | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. |
Complexitydifferent | Low | Medium | Low | Low |
Timedifferent | Half day initial, dann laufend | 2-4 h | 20-40 min initial, dann laufend | 30 min Setup, dann laufend |
Participantsdifferent | Ein Team plus Stakeholder | 4-10 | 3-15 | 1-3 maintaining, briefing for everyone |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Async |
Outputdifferent | Team API Document | Journey Map, Pain-point List, Opportunity Backlog | ROAM Board, Owner List | RAID Log, Status Report Source |
Tagsno overlap | TeamAlignmentCommunicationService | JourneyServiceService design | RiskAgileTrackingAlignment | RiskTrackingStakeholdersGovernance |