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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowMediumHighMedium
Timedifferent
Half day initial, dann laufend120 min initial, dann laufendHalber Tag bis mehrere Wochen1-2 h
Participantsdifferent
Ein Team plus Stakeholder3-64-124-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Team API DocumentHEART-GSM Table, DashboardBalanced Scorecard, Strategic Measures, Initiative MapAlignment Map, Open Issues, Decision Questions
Tagsno overlap
TeamAlignmentCommunicationService
MetricsUX researchMeasurementSatisfaction
StrategyMetricsExecution
AlignmentStakeholdersStrategyFacilitation
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