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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
LowMediumMediumLow
Timedifferent
Half day initial, dann laufend90-180 min120 min initial, dann laufend45-90 min
Participantsdifferent
Ein Team plus Stakeholder3-63-63-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Team API DocumentGQM Table, Metric ProfilesHEART-GSM Table, DashboardExpectation Map, Alignment Notes, Agreements
Tagsno overlap
TeamAlignmentCommunicationService
MetricsMeasurementEngineeringAlignment
MetricsUX researchMeasurementSatisfaction
AlignmentStakeholdersTeam
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