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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
Half day initial, dann laufend1-3 h1-2 h60-120 min
Participantsdifferent
Ein Team plus Stakeholder3-104-122-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Team API DocumentCustomer Journey Canvas, Pain Points, Experience OpportunitiesAlignment Map, Open Issues, Decision QuestionsCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
TeamAlignmentCommunicationService
JourneyCustomerService designCanvas
AlignmentStakeholdersStrategyFacilitation
ArchitectureCommunicationStakeholdersCanvas
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