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Criterion
Paper illustration for Teach-back.
Knowledge Modeling
Teach-back
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
Teach-back checks whether an explanation actually got through to the other person. The method makes misunderstandings visible early and strengthens shared understanding in advisory and learning situations.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
LowMediumHighHigh
Timedifferent
5-20 min60-180 minMehrere Tage bis Wochen2-6 h
Participantsdifferent
2-83-102-63-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Understanding Check, Clarification Notes, Learning GapsIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
LearningUnderstandingCommunication
IncidentTimelineSite Reliability Engineering
Root causeSafetySystemicIncident
CausalityIncidentRoot causeTimeline
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