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Criterion
Paper illustration for Teach-back.
Knowledge Modeling
Teach-back
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Communication Plan
Delivery
Communication Plan
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
Teach-back checks whether an explanation actually got through to the other person. The method makes misunderstandings visible early and strengthens shared understanding in advisory and learning situations.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowLowMedium
Timedifferent
5-20 min30-120 min45-90 min45-90 min
Participantsdifferent
2-82-62-62-5
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Understanding Check, Clarification Notes, Learning GapsObservation Notes, Improvement IdeasCommunication Plan, Channel Matrix, Message CadenceA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LearningUnderstandingCommunication
LeanObservationProcessOperations
CommunicationStakeholdersDeliveryPlanning
LeanProblem solvingCoachingOperations
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