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| Criterion | ![]() Knowledge Modeling Teach-back | ![]() Knowledge Modeling Concept Mapping | ![]() Operations Process Mapping | ![]() Operations Gemba Walk |
|---|---|---|---|---|
Purposedifferent | Teach-back checks whether an explanation actually got through to the other person. The method makes misunderstandings visible early and strengthens shared understanding in advisory and learning situations. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 5-20 min | 1-2 h | 1-3 h | 30-120 min |
Participantsdifferent | 2-8 | 1-8 | 3-10 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Understanding Check, Clarification Notes, Learning Gaps | Concept Map, Relationship Labels, Knowledge Gaps | Process Map, Handoff List, Improvement Backlog | Observation Notes, Improvement Ideas |
Tagsno overlap | LearningUnderstandingCommunication | KnowledgeConceptsMappingSensemaking | ProcessOperationsImprovement | LeanObservationProcessOperations |



