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Criterion
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Purposedifferent
Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 h30-240 min30-180 minHalf day
Participantsdifferent
3-121-61-63-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
System Map, Dependencies, Leverage PointsHypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaLeverage Map, Action Strategy
Tagsno overlap
Systems thinkingMappingBoundariesChange
TroubleshootingProblem solvingDiagnosis
TroubleshootingDiagnosisEngineering
Systems thinkingChangeStrategy
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