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Criterion
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-3 h30-120 minHalf day45-90 min
Participantsdifferent
3-122-63-122-5
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
System Map, Dependencies, Leverage PointsObservation Notes, Improvement IdeasLeverage Map, Action StrategyA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Systems thinkingMappingBoundariesChange
LeanObservationProcessOperations
Systems thinkingChangeStrategy
LeanProblem solvingCoachingOperations
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