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Criterion
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Purposedifferent
Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.
Complexitysame
MediumMediumMediumMedium
Timesame
1-3 h1-3 h1-3 h1-3 h
Participantsdifferent
3-123-103-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
System Map, Dependencies, Leverage PointsCustomer Journey Canvas, Pain Points, Experience OpportunitiesDomain Context Map, Boundary Notes, Ownership MapContext Map, Integration Patterns, Boundary Notes
Tagsno overlap
Systems thinkingMappingBoundariesChange
JourneyCustomerService designCanvas
Domain-Driven DesignContextBoundaries
Domain-Driven DesignBoundariesStrategy
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