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Criterion
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Purposedifferent
Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-3 h1-3 Wochen2-4 h60-120 min
Participantsdifferent
3-124-12 Beobachtungen3-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
System Map, Dependencies, Leverage PointsField Notes, Workflow Insights, Pain PointsFuture Reality Tree, Negative Branches, Assumption List, Improved InjectionsConflict Cloud, Assumption List, Breakthrough Ideas, Next Experiments
Tagsno overlap
Systems thinkingMappingBoundariesChange
UX researchObservationContext
Theory of ConstraintsSystems thinkingChange
Theory of ConstraintsAssumptionsSystems thinking
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