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| Criterion |  Business Strategy SWOT Analysis |  Business Strategy PESTLE Analysis |  UX Research Customer Journey Mapping |  Business Strategy GAP Analysis |
|---|---|---|---|---|
Purposedifferent | SWOT Analysis arranges strengths, weaknesses, opportunities, and threats into a compact picture of the situation. It keeps internal capabilities and external influences separate before strategic options emerge from them. | PESTLE Analysis makes political, economic, social, technological, legal, and environmental influences visible. The environment of an initiative is thereby read systematically instead of through isolated trends. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. |
Complexitydifferent | Low | Medium | Medium | Medium |
Timedifferent | 30-60 min | 1-3 h | 2-4 h | 1-3 h |
Participantsdifferent | 3-12 | 2-10 | 4-10 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | SWOT matrix, Strategic options, Action list | PESTLE Map, External Risks, Strategic Questions | Journey Map, Pain-point List, Opportunity Backlog | Gap Matrix, Action Plan, Risk Notes |
Tagsno overlap | StrategyAnalysisMarketPositioning | StrategyMarketAnalysis | JourneyServiceService design | StrategyAnalysisPlanning |