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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitysame
MediumMediumMediumMedium
Timedifferent
3-14 Tage1-4 h60-120 min1-3 h
Participantsdifferent
50+3-82-82-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Survey Results, Charts, Segment InsightsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
QuantitativeResearchValidation
Root causeProblem solvingQualityIncident
ContradictionsInnovationProblem solving
Root causeTreeIncidentQuality
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