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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When assumptions still sit unordered in the room, it weighs uncertainty against leverage. It makes visible which hypotheses should be checked first.
Complexitydifferent
MediumLowLowMedium
Timedifferent
3-14 Tage30-120 min1 h bis mehrere Wochen45-60 min
Participantsdifferent
50+2-61-82-8
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Survey Results, Charts, Segment InsightsObservation Notes, Improvement IdeasPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeAssumption map, Test backlog, Risk ranking
Tagsno overlap
QuantitativeResearchValidation
LeanObservationProcessOperations
Continuous improvementLeanExperiments
AssumptionsRiskExperimentsValidation
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