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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
3-14 Tage1 Tag bis mehrere Wochen30-60 min je Interview1-4 Wochen
Participantsdifferent
50+4-105-12 Interviews3-10 Kunden
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Survey Results, Charts, Segment InsightsProblem Statement, Prototype, Test LearningsProblem Evidence, Risk Notes, Customer SegmentsConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
QuantitativeResearchValidation
InnovationPrototypeResearch
DiscoveryInterviewsValidation
MVPValidationServiceDiscovery
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