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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
3-14 Tage60-120 min1-4 h15-30 min
Participantsdifferent
50+2-83-82-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Survey Results, Charts, Segment InsightsContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, Countermeasures
Tagsno overlap
QuantitativeResearchValidation
ContradictionsInnovationProblem solving
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
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