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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
3-14 Tage1-3 h1 Tag bis mehrere Wochen1-2 h
Participantsdifferent
50+5-304-104-12
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Survey Results, Charts, Segment InsightsConsensus Clusters, Theme Titles, Priority AreasProblem Statement, Prototype, Test LearningsAlignment Map, Open Issues, Decision Questions
Tagsno overlap
QuantitativeResearchValidation
FacilitationConsensusWorkshopAlignment
InnovationPrototypeResearch
AlignmentStakeholdersStrategyFacilitation
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