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Criterion
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
3-14 Tage45-120 min60-90 min15-30 min
Participantsdifferent
50+2-64-102-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Survey Results, Charts, Segment InsightsChange Matrix, Cause Hypotheses, Validation Questions, Action ListProblem Cluster, Prioritized Challenge, ExperimentRoot cause notes, Countermeasures
Tagsno overlap
QuantitativeResearchValidation
ChangeRoot causeTroubleshootingComparison
FacilitationDecisionProblem solvingWorkshop
Root causeIncidentLeanProblem solving
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