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| Criterion |  UX Research Surveys |  Business Strategy Balanced Scorecard |  UX Research HEART Framework |
|---|---|---|---|
Purposedifferent | When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 3-14 Tage | Halber Tag bis mehrere Wochen | 120 min initial, dann laufend |
Participantsdifferent | 50+ | 4-12 | 3-6 |
Formatdifferent | Async | Workshop + async | Workshop + async |
Outputdifferent | Survey Results, Charts, Segment Insights | Balanced Scorecard, Strategic Measures, Initiative Map | HEART-GSM Table, Dashboard |
Tagsno overlap | QuantitativeResearchValidation | StrategyMetricsExecution | MetricsUX researchMeasurementSatisfaction |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
