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| Criterion |  Facilitation Storytelling |  UX Design Customer Journey Canvas |  Architecture Views and Beyond |  Architecture Architecture Communication Canvas |
|---|---|---|---|---|
Purposedifferent | When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 45-120 min | 1-3 h | 1-3 Tage | 60-120 min |
Participantsdifferent | 1-6 | 3-10 | 1-4 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Narrative Outline, Key Message, Story Arc | Customer Journey Canvas, Pain Points, Experience Opportunities | Architecture Views, Cross-view Notes, Rationale | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | CommunicationNarrativeStakeholdersFacilitation | JourneyCustomerService designCanvas | DocumentationStakeholdersArchitecture | ArchitectureCommunicationStakeholdersCanvas |