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Criterion
Paper illustration for Storytelling
Facilitation
Storytelling
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Product Vision Board with its method-specific working model.
Product Strategy
Product Vision Board
Purposedifferent
When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When a product needs a shared direction, it connects target audience, benefit, and business picture in a clear vision. It makes the envisioned future legible for the team.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
45-120 min1-3 h1-2 h1-2 h
Participantsdifferent
1-63-104-122-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Narrative Outline, Key Message, Story ArcCustomer Journey Canvas, Pain Points, Experience OpportunitiesAlignment Map, Open Issues, Decision QuestionsProduct Vision Board, Vision Statement, Assumptions and Validation Questions
Tagsno overlap
CommunicationNarrativeStakeholdersFacilitation
JourneyCustomerService designCanvas
AlignmentStakeholdersStrategyFacilitation
VisionCanvasStrategyAlignment
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