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| Criterion | ![]() Agile Story Points | ![]() Operations Root Cause Analysis | ![]() Operations 5 Whys | ![]() Operations A3 Problem Solving |
|---|---|---|---|---|
Purposedifferent | When teams want to rate complexity rather than hours, it creates a shared, relative scale. It sorts work by value, risk, and delivery ability. The result is captured as Point Estimates, Reference Stories, and Velocity Data. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | laufend, 1-5 min je Item | 1-4 h | 15-30 min | 45-90 min |
Participantsdifferent | 3-9 | 3-8 | 2-6 | 2-5 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Point Estimates, Reference Stories, Velocity Data | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Root cause notes, Countermeasures | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | EstimationAgileMeasurement | Root causeProblem solvingQualityIncident | Root causeIncidentLeanProblem solving | LeanProblem solvingCoachingOperations |



