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Criterion
Paper illustration for Starfish Retrospective
Agile
Starfish Retrospective
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Purposedifferent
When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.
Complexitydifferent
LowMediumLowLow
Timedifferent
45-90 min2-4 h45–75 min30-60 min
Participantsdifferent
4-124-10Team members involved3-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Starfish Board, Practice Changes, ExperimentsJourney Map, Pain-point List, Opportunity Backlog4Ls Board, Learning Themes, Improvement ActionsStart Stop Continue Board, Improvement Actions
Tagsno overlap
RetrospectiveImprovementExperimentsTeam
JourneyServiceService design
RetrospectiveLearningReflectionTeam
RetrospectiveImprovementTeamReflection
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