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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h1-4 h1-5 Tage15-30 min
Participantsdifferent
2-63-8Nutzertraffic2-6
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanInterest Metrics, Conversion Signal, Learning NoteRoot cause notes, Countermeasures
Tagsno overlap
LeanProcessQuality
Root causeProblem solvingQualityIncident
ValidationExperimentsDemandGrowth
Root causeIncidentLeanProblem solving
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