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| Criterion |  Operations Standard Work Analysis |  Product Discovery Problem Interview |  Operations Gemba Walk |  Product Discovery Concierge MVP |
|---|---|---|---|---|
Purposedifferent | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 1-3 h | 30-60 min je Interview | 30-120 min | 1-4 Wochen |
Participantsdifferent | 2-6 | 5-12 Interviews | 2-6 | 3-10 Kunden |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | Problem Evidence, Risk Notes, Customer Segments | Observation Notes, Improvement Ideas | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | LeanProcessQuality | DiscoveryInterviewsValidation | LeanObservationProcessOperations | MVPValidationServiceDiscovery |