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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-3 h30-60 min je Interview2-6 h15-30 min
Participantsdifferent
2-65-12 Interviews3-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsProblem Evidence, Risk Notes, Customer SegmentsFMEA Table, Risk Priority, Mitigation ActionsRoot cause notes, Countermeasures
Tagsno overlap
LeanProcessQuality
DiscoveryInterviewsValidation
RiskQualityOperationsRoot cause
Root causeIncidentLeanProblem solving
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