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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 h30-60 min je Interview30-120 min0.5-5 Tage
Participantsdifferent
2-65-12 Interviews2-64-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsInterview Notes, Opportunity Themes, Customer QuotesObservation Notes, Improvement IdeasKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
LeanProcessQuality
DiscoveryInterviewsOpportunityCustomer
LeanObservationProcessOperations
LeanContinuous improvementOperations
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